Top Ways Financial Institutions Are Improving the Customer Experience

In this time of worry and uncertainty, customer-centricity is more important than ever. Here are the top ways that banks are elevating the customer experience and making it easier to open accounts, transfer money, and make digital, contactless payments — all while keeping fraud at bay.

Insider: 4 tips for overcoming pandemic blues, according to 'Queer Eye' therapist Karamo Brown

To combat the pandemic blues, "Queer Eye" resident therapist and culture expert Karamo Brown shares his tips to carve out self-care time, connect with friends from afar, offer help to others, and allow yourself to be unproductive at times. He is also hosting a virtual Holiday Spectacular with Zelle as a way to help everyone at home find connection during an isolating year.

Banking Dive: 3 best practices to help your financial institution combat unemployment-benefits fraud

There are ways for financial institutions to avoid the operational and reputational risks resulting from unemployment-benefits fraud. Here are three best practices that can help banks navigate these challenging times and how Early Warning can help.

Bank Innovation: Zelle overshadows Venmo with record payments volume

In the third quarter of 2020, Zelle processed $84 billion on 323 million transactions. The peer-to-peer network processed more than 1 billion transactions over the past year, a new record for the payments network.