Seventy-one percent of financial professionals reported that their organizations were impacted by payments fraud in 20211.

 

The good news? That’s the lowest level reported since 2014. After reaching a record high in 2018 and 2019 (with 80 percent of...

Digital account openings are increasing, with 37% of all checking account applications coming through the digital channel in 2022 according to research by Aite-Novarica. But as the industry is shifting to digital, so are fraudsters. Aite’s research...

Consortium Data Sharing: A Valuable Tool in Fighting Fraud and Abuse explores the benefits and considerations of the use of consortium data in fraud prevention.

By Ian Macallister, Head of Customer Success

Many financial institutions (FIs) understand that offering person-to-person (P2P) payments has become table stakes as more and more consumers are demanding an easy, safe, and fast way to make payments...

Financial institutions are facing intense competition from both fintechs and traditional players, putting downward pressure on the revenue they generate from mass-market consumers. Curinos’ new report Zelle® Usage Drives Customer Engagement explains “as digital channels become a larger source of new customers, banks find that engagement levels and revenue contribution of these customers are far lower than their existing, branch-originated counterparts.”

Digital payments options are starting to play an increasingly important role in where consumers and small businesses decide to do their banking. According to Cornerstone’s research, “among consumers with a checking account, six in 10 send money to...

"Our members have been delighted, our utilization has been growing, and word of mouth is one of the strongest endorsements you can get, and we definitely have that with the Zelle solution"

Enhance your company’s consumer experience while decreasing potential misdirected payments, and confidently validate account ownership and status in real-time. In this customer use case, SafeHome has two ways to fulfill its customer’s claim.

 

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Explore this report on the state of synthetic identity fraud to understand the trends, challenges, and countermeasures banks are deploying to fight it.

TL;DR: Consumers and small businesses alike want fast, easy digital payments options. If your financial institution isn't in the Zelle Network®, you might see business opportunities—and customers—slip away.  

Zelle® gives financial institutions a home...
This true crime podcast exposes how scammers use sophisticated tactics to fool even well-educated, skeptical people.