Zelle

Zelle®

About Zelle®

Zelle® is a fast, safe and easy way for your consumers to send money to those they know and trust. With just an email address or U.S. mobile phone number your personal customers, small business and corporate customers can send or receive money in minutes¹ regardless of where they bank in the U.S.

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1. A U.S. checking or savings account is required to use Zelle®
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Watch and learn how your financial institution can benefit from the value of Zelle®

FIs that have implemented Zelle® saw the following improvements:

  • On average, new Zelle® users increased interchange transactions by 5.1 additional transactions per month after 12 months – a 3X increase compared to non-users.2
  • Customers who started using Zelle showed increased revenue for the FI – driven by increased interchange income and ATM transactions.2
  • Customers who started using Zelle® increased YOY profit by $25 more than non-Zelle users (excluding OD/NSF).2

 

2. Curinos, Zelle® Usage Drives Customer Engagement, December 2022

Zelle® use cases for financial institutions

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Zelle® Peer-to-Peer Payments

Eligibility: For financial institutions to offer to their customers
Zelle® is a fast, safe and easy way for people to send and receive money with others they know and trust. Zelle® can be built directly into your online or mobile banking app meaning there’s no need for your customers to download an additional app allowing you to further engage them within your mobile experience. 

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zelle

Zelle® Disbursements

Eligibility: For treasury financial institutions to offer to corporate customers
Zelle® Disbursements is reshaping how businesses think of payroll, refunds, and numerous other payment challenges. Reduce misdirected payments and attract customers with an easy way to send payments without storing sensitive customer account details.

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Zelle® Small Business

Eligibility: For financial institutions to offer to their small businesses
Eligible small businesses can improve their cash flow, reduce the need to use cash or checks, and send or receive payments on-the-go using a Zelle® enrolled email address or U.S. mobile number.3

 

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3. To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes

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Testimonials

FirstBank was the fourth bank in the nation to launch Zelle®, and we’re glad we did.

Today, 34 percent of online banking customers represent active Zelle® users, and that’s a tribute to its convenience, security and growing popularity. We believe we’ll continue to experience strong growth in enrollment, transaction volumes, and retention as a result of customer satisfaction with Zelle® and are extremely proud to be a part of the Early Warning® network.

-Kelly Kaminskas, Chief Digital Officer, FirstBank 

Interested in getting started with Zelle®?

Select your reseller below.  If you do not work with one of the resellers, complete the form and an Early Warning representative will contact you.

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Let's talk about what the Zelle Network® can do for you.

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If you are a corporate or government entity looking to get Zelle, connect with your treasury bank

bank of america
capital one
chase
pnc
truist
u.s. bank
wells fargo
bny mellon
1. A U.S. checking or savings account is required to use Zelle ®
2. Curinos, Zelle® Usage Drives Customer Engagement, December 2022
3. To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes