In recent years, we’ve seen fraud and scams become more sophisticated, but so have the countermeasures - making a dynamic landscape for financial institutions (FIs) to navigate. FIs are ramping up their anti-fraud measures while
Financial institutions are facing intense competition from both fintechs and traditional players, putting downward pressure on the revenue they generate from mass-market consumers.
Curinos’ new report Zelle® Usage Drives Customer Engagement explains “as digital channels become a larger source of new customers, banks find that engagement levels and revenue contribution of these customers are far lower than their existing, branch-originated counterparts.”
New and emerging banking technologies like same-day ACH offer speed and convenience for consumers. They also open the door to new fraud risks. Seeing a lucrative opportunity for theft, criminals are devising new tools for
