The industry is evolving; financial services are no longer limited to the four walls of a branch. As more customers transact online, on devices and through the contact center, it becomes difficult to know who you are interacting with. With our real-time authentication solutions, we can give you the confidence your high-risk transactions are fast, safe and most importantly, easy for you and your customers.
By utilizing our solution to secure high-risk transactions you can:
- Integrate a balanced fraud and risk mitigation strategy
- Layer both passive and active authenticators
- Incorporate multi-factor capabilities for stepped-up authentication
- Help secure digital channels from account take-over attempts
- Reduce overall fraud and ease friction for good customers
- Improve the customer experience
Updating Contact Information
Validate customer contact information updates are completed by your true customer and not a fraudster trying to redirect calls, one-time passcodes or mail following an account take-over.
Let’s talk about how you can secure high-risk transactions.